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Conversation Manager

Yes, it is a real job title! Internally (among employees) or externally among clients (social media). Content and influencer marketing professional with a focus on marketing for a social world.

 Community Manager vs. Conversation Manager: Both are two-way and responsive. One puts the needs of the community first. The other puts the interaction between customers (fans & followers) and the brand first. Both require a great ear and a commitment to “active listening.”


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