This has always been a key skill for workers who need to collaborate and build relationships of trust.
However, it is even more important as we are intermittently called on to collaborate with larger groups of people in different settings and channels. Our emotionality and social IQ has developed over millennia of living in groups, and will continue to be one of the vital assets that give human workers a comparative advantage over machines. Will jobs that don’t require social intelligence be easily substituted by machines in the future?






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